Bedzy stores customer data to provide information, offer administrative support, inform customers of promotions or marketing campaigns, and comply with legal obligations.
Customer data is obtained based on information received directly or indirectly from customers and the documentation they provide. This information is collected by Bedzy, Bedzy representatives, or when using the website www.bedzy.pt.
Stored customer data can be accessed, exported, modified, or deleted by the customer. To do so, please request via email -
Customers can also, through the email
- Object to the processing of data
- Restrict that processing
- Withdraw consent at any time, without affecting the legality of prior processing
- Request the correction, update, or deletion of data
- Exercise the right to receive and transmit their data to other data controllers
Customers have the right to be informed of any breach of their personal data and file a complaint with the supervisory authority (CNPD).
Bedzy retains data from recruitment processes to inform candidates of career opportunities. For privacy and data treatment purposes, these candidates are treated similarly to customers.
Customers have the right to be informed of any breach of their personal data and file a complaint with the supervisory authority (CNPD).
Alternative Dispute Resolution (ADR)
In accordance with Article 18 of Law No. 144/2015, of September 8, it is informed that, in the event of a dispute or dissatisfaction with the service or product provided, the consumer can resort to one of the Alternative Dispute Resolution entities listed at www.arbitragemdeconsumo.org. Additional information can be obtained at www.consumidor.pt.
